Shipping & Policies


All pricing on Olga Designs website is in Canadian dollars unless indicated otherwise.

Payment Methods:

We accept payment via paypal or check. Please note that your order will not be processed until payment is received and cleared.


Please allow up to 1 week for orders to be processed, made and packaged before shipping. During holidays please allow up to 2 weeks for your order to be processed before shipping. Standard shipping with Canada Post for Canadian bound orders usually takes between 3-10 business days to reach destination depending on where you live. Please note we are not responsible for late shipments due to carrier delays.

International Orders:

Orders outside of Canada may be subject to your local authority/government assessment, and may incur custom/duty fees, which you are responsible to pay. These fees are outside of our control and are the responsibility of the customer. Thank you for understanding.


Although we aim to be as consistent as possible, the colour, texture and aroma of a given product may vary slightly from batch to batch due to the nature of using natural ingredients.

Return Policy:

We truly hope that you are completely satisfied with your Olga products. In the event that you are unsatisfied we will gladly provide a refund of the original price if returned within 30 days of your purchase date. Please note that shipping, handling and duties are not refundable. For any mishaps and/or damage to you Olga products please inform us within 24 hours of delivery.


We have never had anyone experience an adverse reaction to our products. However, in the event that you experience an allergic reaction please see your doctor or dermatologist. Please understand that even natural ingredients may cause allergic reactions and that we cannot be held responsible.